Privacy policy

Last updated 4 October 2026

The short version

We do not sell your data. Your account holds only what is needed to log you in, run your plan and keep the service secure. Most of what the chart needs is saved in your own browser, not on our server.

Saved in your browser

Your layout, chart settings, drawings, alert history and recent order book history are stored in your browser's local storage. They stay on your device until you clear your browser data.

What our server sees

Like any website, our web server records basic technical information for each request, such as IP address, browser type, pages visited and time. We use it to keep the service running and secure. The economic calendar and news are fetched through our server and cached.

Third-party data sources

Live market data loads in your browser directly from public market data services of third-party exchanges and data providers. When this happens, those services receive your IP address and browser details under their own privacy policies. Fonts are loaded from Google Fonts.

Notifications

If you allow browser notifications, alerts are shown by your browser on your device. We do not receive or store them.

Your account

When you create an account we store your name, email address and a one-way hash of your password (we cannot see your password). For security and to prevent abuse we also store the IP address, browser details and time zone used at sign-up, and the IP address, browser details, time and last page of your recent visits. We use this to protect accounts, stop repeated free trials and fake sign-ups, and answer support questions.

We send emails for login codes, password resets and account notices. News and update emails are optional: every one has an unsubscribe link, and you can turn them off in your account.

To delete your account and its data, email us from the address on your account.

Payments

When paid plans launch, this policy will be updated to explain what payment data we collect and why, before we collect it.

Contact

Questions about privacy: support@behindcandle.com.